We look after what we fit.
And what somebody else fitted, badly, in 2013. Solar mostly just works, but when it doesn't, you want an electrician who answers the phone, not a sales office that's moved on.
Health checks and honest fixes
We inspect the array, the wiring, the inverter and the paperwork, then tell you plainly what's fine, what's tired and what's worth fixing. If the answer is "leave it alone, it's healthy", that's the answer you get.
My installer's gone bust. Can you take my system on?+
Yes, and you're not alone, half the industry's early installers have vanished. We health-check the system, put right anything dangerous or daft, and from then on it's ours to look after.
Do solar panels need servicing?+
Not on a schedule like a boiler. Panels are honest workers; it's usually the inverter, the wiring or a family of pigeons that misbehaves. An occasional health check catches problems while they're small, and the app usually tells tales in between.
My generation seems low. Is something wrong?+
Maybe, maybe not: output swings hugely with the season, so December always looks alarming. Send us your app's numbers and we'll tell you whether it's winter or a fault. If it's a fault, we find it and fix it.
Solar with someone behind it.
Whether we fitted it or you've inherited it, tell us what it's doing and we'll tell you what it should be doing.